As we emerge from the old world into the new, we see the retail real estate industry going through unprecedented structural change. Blurring of lines between retail, leisure, food and beverage, day and night-time economy, economic realities jostle with online and a desire to create a sense of place, as the consumer searches for confidence and experience.
How do shopping centre, town centre and place managers think clearly and creatively about the future environment?
Revo Educational Trust this week announces international enrolment for the Diploma in Retail and Leisure Place Management. In partnership with Solent University, Southampton the 18- month course is 100% online so it fits with the busy working day. And for the first time, international students are being encouraged to enrol supported by the European Shopping Places Trust.
Catherine Lambert, Revo Board Member and Director, Property Management, Savills, was instrumental in developing the diploma and says “the course is a welcome introduction to the sector as we are constantly being challenged to get the best out of our assets, driving performance and value. But how do we develop the right skill set and knowledge to manage and operate these complex assets that sit at the heart of our communities?
Pablo Pimienta, Revo Hub Chairman and Senior Asset Manager, Cadogan, who worked with Catherine on the creation of the course adds that “the competencies required for a successful centre manager have turned the traditional role into a commercial manager who needs to interpret and evolve data into strategy, build customer relationships and much more”. Pablo and Catherine believe in supporting professionalism in the sector while inspiring innovation and they see the Diploma providing this support.
The Future Leaders Project forms part of the Diploma and covers innovation, new technology, the design of retail and leisure experiences fit for the future and seeks to bring key industry leaders into conversation with aspiring leaders. Theo Paphitis, entrepreneurial businessman, retailer, and best known for his BBC TV Dragons Den appearances, is now the rather unconventional Chancellor of Solent University. Theo delighted and challenged students as part of this years’ Diploma by sharing his pain as a retailer and asking students to work in partnership with retailers for future survival and success.
As well as The Future Leaders Project other units include:
Principles of Retail and Leisure Place Management.
Management, Operations, and Health and Safety.
Marketing Principles for Retail and Leisure Place Management.
Fundamentals of Property Law and Data Governance.
Financial Management and Reporting
Student in the first cohort Andrew Marmot, Centre Manager at Parkway Shopping, Newbury at JLL commented on the value of the diploma “to anyone who wants to be a centre manager and centre managers who wish to improve their skill set beyond the standard assumed shopping centre knowledge, this course is the key to unlocking that potential.”
The European Shopping Places Trust will support the Diploma with 50% course fee funding for up to five places for international students. With 100% online access this year, Arcadio Gil, Chairman of the European Shopping Places Trust sees “this as an opportunity for Next Gen to create their own future and also for industry leaders from across Europe to support academic learning and sharing of real-world experience.
This year’s Diploma starts on 22 April 2021 with a Bootcamp day. The online Open-Day is being held on Tuesday 23 March 2021. European National Councils are being asked to encourage registration. For registration and full information, check out the page here from Solent University, Southampton.