Category

Team of the Year

Entered By

The Exchange Ilford

Why did you want to enter The Revo’s? 

As a team, we’re genuinely passionate about what we do, about the difference it makes and the results we see every day. The Revos are such a respected celebration of excellence in our industry, and entering gives us the chance to showcase our work alongside others who share that same drive and creativity. For us, it’s not just about winning; it’s about being part of something bigger. Sharing our ideas, learning from others, and helping to raise the bar for the whole industry.

What makes your entry standout?

What truly makes our entry stand out is the people behind it. Anyone who spends time with the Ilford team will instantly feel the warmth, energy, passion, and confidence that define our culture. Every member of the management team plays a vital role in our collective success, each bringing their own expertise while working seamlessly together from the initial idea through to the final outcome. This collaborative spirit sets the tone for the entire organisation. Every team member feels empowered, valued, and encouraged to be their authentic self, creating an environment where innovation and excellence naturally thrive.

How do you envision the future of your industry, and how do you hope to contribute to it?

The world is evolving. Today, experience matters more than product. People are driven by values, authenticity, and the wider impact of their choices, rather than by price or traditional measures of success. In this changing landscape, shopping centre teams must be far more than building managers; they must be community connectors, storytellers, entertainers, and relatable voices within their local landscape. As time becomes an increasingly scarce resource and audiences have endless choices, the future lies in creating meaningful, experience-led connections. By staying ahead of trends and breaking away from convention, we can meet people on their social level, fostering stronger communication, trust, and lasting partnerships.

What one word best summarises your entry?

Passionate