Category

Centre Management Team of the Year

Entered By

St Johns, Liverpool

Why did you want to enter The Revo’s? 

The Revo’s are truly represent our industry so to gain recognition from the organisation that best embodies our culture and what we are trying to achieve is a huge accolade.

What makes your entry standout?

I think its three main things: How clear and concise our strategy is with 3 core pillars. How broad our span of results is, everything from footfall, sales, vacancy rates, car park, ESG, social value, service, tenant satisfaction etc. And finally how much of a team effort it is, literally everyone who works at the centre is on board and understands our ethos.

How do you envision the future of your industry, and how do you hope to contribute to it?

Using clear strategic focuses to enhance the customer experience and ultimately deliver commercial results. And to do this it is about understanding the customer and being ahead of the curve; foreseeing the direction of travel.

What one word best summarises your entry?

Tenacious