Experience the sights, scents, and creativity of Lush HQ on an exclusive not to me missed guided tour.
Inside Ethical Production – Lush Headquarters
Step inside the beating heart of Lush and experience retail in a way very few people ever do.
This exclusive Revo study tour takes you beyond the shop floor and into the vibrant, fast-moving world of Lush’s Poole manufacturing facility. Here, products are made fresh by hand, ethics shape every decision, and the brand quite literally comes to life in front of you.
This is not a sit-back-and-listen kind of visit. It is a genuinely immersive experience designed to spark ideas, challenge thinking and leave you seeing retail through a completely different lens.
What you will experience
A factory floor like no other
You will walk through a fully operational, open-plan manufacturing space where products are being made in real time. Nothing is hidden. Every detail reflects Lush’s commitment to freshness, craftsmanship and complete transparency.
You will walk through a fully operational, open-plan manufacturing space where products are being made in real time. Nothing is hidden. Every detail reflects Lush’s commitment to freshness, craftsmanship and complete transparency.
Sustainability brought to life
From package-free products to responsibly sourced ingredients, sustainability is not a side story at Lush. It sits at the centre of everything they do. You will see how environmental thinking is built into the process from start to finish.
From package-free products to responsibly sourced ingredients, sustainability is not a side story at Lush. It sits at the centre of everything they do. You will see how environmental thinking is built into the process from start to finish.
Where brand and experience meet
At Lush, production is part of the customer journey. The way products are made, displayed and talked about creates a rich, sensory experience that is hard to replicate and even harder to forget.
At Lush, production is part of the customer journey. The way products are made, displayed and talked about creates a rich, sensory experience that is hard to replicate and even harder to forget.
A culture with real purpose
This is a business driven by people and values. From employee wellbeing to activism, you will gain insight into how a strong internal culture shapes the external brand and builds genuine connection.
A fresh perspective on retail
In a challenging high street environment, Lush continues to stand out. This visit offers a powerful example of how honesty, creativity and a willingness to do things differently can drive loyalty and long-term success.
This tour is an opportunity to step inside a business that is not just adapting to change, but helping define what the future of retail looks like.
Join us on an exclusive tour hosted by the Lush Team!
Tour Agenda.
- 09.30: Meet at Poole Train Station
- 10.00: Tours
- 13.00: Lunch
- 14.00: Tours
- 17.00: Close
Please note: Places are limited for this behind-the-scenes visit. If you are looking for fresh thinking, practical insight and a genuinely memorable experience, this is one not to miss.
Tickets
Revo Member: £118.80 (incl. VAT)
Non-Member: £180.00 (incl. VAT)
Includes Transport in Poole & lunch.
Tour Guide, Ellen Peters, Lush.
For any queries, please feel free to contact us at: events@revocommunity.org.
