REVO STUDY TOUR
Inside the Making of a Modern Outlet Destination
Discover the thinking, investment and expertise behind one of the UK’s newest retail destinations. Hear directly from the people who brought Cotswolds Designer Outlet to life, then explore the destination on an exclusive guided tour.
15 DECEMBER 2026 | COTSWOLDS DESIGNER OUTLET
BEHIND THE SCENES
What does it really take to bring a new retail destination to life?
From the original development vision to the tenant mix, operational set-up and marketing strategy, the success of a modern outlet is shaped by far more than the buildings themselves.
Join Revo for a special festive study tour of Cotswolds Designer Outlet, a winner at The Revo’s 2025, to explore the story behind one of the UK’s newest retail destinations.
Hear from the people responsible for developing, constructing, leasing, launching and marketing the scheme. Discover the decisions behind its delivery, the thinking behind its brand line-up and the lessons emerging from its first year of trading.
With Phase 2 ambitions, changing consumer expectations and the evolution of the UK outlet sector all on the agenda, this is an opportunity to look beyond the shopfronts and understand what makes a retail destination succeed.
Why attend?
The evolution of outlets
Explore how the sector is changing, what brands and customers expect, and where future opportunities may lie.
From vision to reality
Hear the development story from the teams responsible for bringing the destination to life.
Lessons from launch
Gain insight into leasing, operations, customer behaviour and marketing in a competitive retail market.
See it for yourself
Take a guided tour of the destination, discover details you might otherwise miss and experience its festive setting.
MEET THE EXPERTS
Five perspectives. One destination.
Hear from the people behind the project.
01 / THE OPPORTUNITY
Simon Tothill
Robert Hitchins Limited
Responsible for the commercial property development and investment activities, Simon leads an experienced and innovative team of Development and Investment surveyors and has been involved in a number of major development projects throughout the South West, Midlands and South Wales.
Simon has taken the lead role in delivering Cotswolds Designer Outlet having joined RHL in 2014, securing Outline Planning Permission in 2015 for the Outlet, adjoining Dobbies Garden Centre and major infrastructure works to service the development and neighbouring Residential scheme and thereafter managing the development and letting of Phase 1 through to opening (16th July 2025).
Simon is now concentrating on the delivery of the next stage of development at CDO which is due to commence on site in 2027.
02 / THE BUILD AND DELIVERY
Jack Chemi
Bouygues UK
Jack is a senior Project Manager working for Bouygues UK for the last 6 years to secure and deliver fantastic projects. Including Castle Park View, an iconic project for Bristol. Prior to this he worked for Wilmott Dixon as a senior building manager producing award winning buildings and a former winner of West of England LABC Non Residential Construction Professional of the year.
03 / THE LINE-UP
Louise Evans
Multi-Realm
As Multi-Realm’s Asset Management & Leasing Director, I lead leasing performance and play a key role in the strategic management and commercial optimisation of our retail and outlet destinations, working with landlords, brands and centre management teams to drive income growth and maximise asset performance.
Louise and her team delivered an unprecedneted 98% occupancy at opening in July 2025 at what was the UK’s only new retail destination to open that year, picking up A GRO Dealmaker of the Year award in the process. With extensive experience in retail property, including previous roles as an Outlet Centre Manager and management positions with Debenhams and the Arcadia Group, I bring a combination of commercial, operational and leasing expertise to develop strategies that strengthen brand mix, improve occupancy and grow income.
04 / THE SET-UP
Adrian Field
Multi-Realm
Adrian is Centre Manager is Cotswolds Designer Outlet and joined the team 9 months before opening to successfully plan and deliver the launch of the new-build first phase. Prior to this he has a track record in BID, Town Centre and Shopping Centre Management in Worcester, Warwick, Cardiff and Malvern District.
05 / THE MARKETING
Andrew Duncan
Multi-Realm
Andrew is Head of Placemaking, Marketing and Communications at Multi-Realm and responsible for B2B and B2C marketing, branding, positioning and research behind the launch of Cotswolds Designer Outlet which was the 4th new build outlet scheme he helped to deliver. A multiple winner of numerous industry awards for marketing and repositioning including Purple Apples and Revo Golds, Andrew had a career in luxury goods retail before entering the retail real estate sector.
THE PROGRAMME
From insight to the on-site experience
The morning’s presentations set the scene for a closer look at the destination, with each speaker bringing a different perspective to the project.
01 / THE OPPORTUNITY
The vision and what comes next
Simon Tothill · Robert Hitchins Limited
02 / THE BUILD AND DELIVERY
Creating a new retail destination
Jack Chemi · Bouygues UK
03 / THE LINE-UP
Leasing, brands and outlet evolution
Louise Evans · Multi-Realm
04 / THE SET-UP
Opening and operating a new destination
Adrian Field · Multi-Realm
05 / THE MARKETING
The outlet customer in 2026
Andrew Duncan · Multi-Realm
06 / THE GUIDED TOUR
Explore Cotswolds Designer Outlet
See the destination first-hand, ask questions and discover the details behind the scheme. Goody bags will be provided.
Each presentation will last up to 10 minutes. Presentation times, registration and tour timings will be confirmed in the final programme.
THE DESTINATION
Cotswolds Designer Outlet
Located at the gateway to the Cotswolds, the destination brings together designer brands, contemporary retail architecture and a setting inspired by the character of the surrounding area.
The tour offers a chance to look beyond the customer experience and explore the development, design, leasing and operational thinking that underpin the scheme.
The visit will include presentations in a meeting room equipped for PowerPoint and video, followed by a guided tour of the outlet.
Venue: Cotswolds Designer Outlet, Platinum Drive, Ashchurch, Tewkesbury, Gloucestershire GL20 7FY.
See what goes into creating a modern outlet destination.
Join Revo for a behind-the-scenes look at Cotswolds Designer Outlet, gain insight from the team behind the scheme and explore the future of the outlet sector.
15 DECEMBER 2026
Click below to reserve your place.