Retail Destination LIVE 2024

Retail Destination LIVE 2024


March 6, 2024


8:30 am


Old Trafford Cricket Ground, Stretford, Manchester M16 0PX

Retail Destination LIVE 2024

Brought to you by Retail Destination and Revo, Retail Destination LIVE is a one-day conference culminating in a gala dinner that attracts the best from the Shopping Centre industry. So join us for a day of topical and thought-provoking conference sessions, a best-in-industry supplier exhibition and a feast of networking opportunities followed by a gala dinner and entertainment.

All of this will take place at Old Trafford Cricket Ground, Stretford, Manchester, M16 0PX on Wednesday 6th March. Make sure you’re not missing out and get your tickets now!


  • Full Conference & Evening Pass – Revo Member – £415
  • Daytime Conference Pass – £295
  • Evening Dinner Ticket – £195





Conference Agenda

08.30: Registration opens 

09.30: Welcome and open from the Chair – Darren Pearce, Centre Director at Meadowhall

09.40: Session 1 – Trends, Challenges & Opportunities

  • Wider Economic Trends –Diane Wehrle, Retail Expert and Founder, Rendle Intelligence and Insights
  • Future of Shopping Places – Dr Steve Norris, National Head of Planning, Regeneration + Infrastructure, Lambert Smith Hampton
  • Centre Challenges & Opportunities
    • Merry Hill – Jonathan Poole, Centre Manager
    • Liverpool One – Iain Finlayson, Estate Director
    • Centre MK – Kevin Duffy, Centre Director
    • Festival Place – Neil Churchill, Centre Director
    • The 02 – Janine Constantin-Russell, Director of Outlet Shopping and the Entertainment District

11.30: Session 2 – ESG & Safety & Security

  • My story and the fight for Martyn’s Law legislation – Figen Murphy, Campaigner for Martyn’s Law
  • Development of ESG Strategy – James Pay, Head of ESG UK, CBRE Property Management
  • Safety & Security
    • David Allinson, Centre Director, Manchester Arndale
    • Mike Pearce, Director of Security and Resilience, Landsec
    • Ian Pugh, Director of Consultancy, Anchor Group Services
    • Alex King-Byatt, Partnership Director, CityCo
    • Patrick Holdaway, Superintendent, National Business Crime Centre & City of London Police

13.50: Session 3 – Evolution & AI

  • Evolution of Marketing using Technology – Alex McCulloch, Director, CACI
  • The Impact of AI and Technology on the Retail Property Management Businesses – Ross Powell, Technologies Director, JLL
  • PANEL DISCUSSION – Innovation & Evolution – led by Gareth Jordan, Director for Retail Advantage from ART Software Group. Joining him on the panel will be: Alex Petit – Head of Data & Insights at Global Mutual, Glynn Edwards – Trading Manager at Landsec and Kenny Murray – General Manager at Cheshire Oaks Designer Outlet

15:30: Session 4 – The Winning Strategy – A conversation with winners of the SCEPTRE’s and The Revo’s 

  • Panel Discussion – led by Caroline Main, a judge on both awards, the winners will talk us through their entries and discuss what makes a good entry and how it impacts their future business.
    • The Revo’s – David Wait, Centre Manager, The Galleries
    • The Revo’s – Nikki Fairclough, Marketing Manager, Guildhall Shopping Centre
    • Sceptre Awards – Mark Buchanan Smith, Centre Director, Churchill Shopping Centre
    • Sceptre Awards – Chris Catford, Manager, Lock 29

17:00: Exhibition closes

19:00: Drinks reception begins

20:00: Gala Dinner




Interested in sponsorship or exhibition opportunities?

Contact David Hall today / 01825 725299


Don’t just take our word for it…

  • RD Live was a fantastic opportunity to get together and re-connect with colleagues face to face. Great agenda and opportunity to share current challenges and solutions. In a rapidly changing world the opportunity to network and collaborate is even more important and I’m really keen to support the various networks and look forward to our next RD Live Conference!

Robert Goodman, Retail Director, Landsec Shopping Centres

  • The follow-up RD Live event to the relaunch in 2022, and the return to Leicester in 2023 did not disappoint. Obviously the clear message continues to prevail, the immense change for Retail and our High Streets leaves us facing more of a revolution then evolution within the Retail and Property landscape, and with the conference focus this year on the Economic outlook, the Challenges we face, the Solutions to those challenges, with a little bit of Future Gazing thrown in for good measure, you could have been forgiven for thinking that it might have been a bit of a downbeat affair; but not so!! Expanding on what we learnt last year, the inspiration generated by many of our key presenters really was amazing, once again reflected in the total concentration and focus on so many of my colleagues faces as the presentations content hopefully prompted and stimulated further thought, discussion and research post event. RDLive23 created a real buzz amongst delegates. The passion, energy and commitment, from all of those attending, to rise to the challenges we currently face, really was amazing, and coupled with a healthy increase in numbers of attendees this year, and a lot of new faces, which is always encouraging, bodes well for next year.

Andrew McNeilly, Centre Manager, The Guildhall Shopping Centre

  • It was great to see the Retail Destination Live conference back in the calendar. The overarching topic of Future Places was a great choice as our retail environment and needs are changing quicker than ever before, resulting in a high number of variables to be considered in our industry.  The conference gave some great insights in to several wide ranging and relevant topics, with lots to take away, digest, plan and implement at centre:mk in Milton Keynes. The location was well considered, the event well organised and REVO and Retail Destination did a great job of hosting on the day.  A brilliant opportunity to catch up with colleagues from around the country and to make new connections. Judging from the one held in July, I will be attending it in 2023, so make sure you put it in the diary for next year, as its only going to be bigger and better. 

Kevin Duffy, Centre Director, Centre:mk 

  • I loved the level of this conference. A host of detailed well organised sessions with an excellent selection of topics to help those in the shopping centre industry navigate challenges, seize opportunities and prepare for the future. The speakers were well chosen for their expertise and the content delivered has given me inspiration for future projects. Participating in the Future Gazing panel alongside top-level leaders in their fields and future gazers from the industry played a significant role in helping Gravity’s growth plans over the next few years. I will be attending the 2023 event, where I look forward to reconnecting, establishing new relationships and promoting my organisation.

Michael Harrison, Co-Founder & Chief Growth Officer, Gravity

  • A fantastic day, which seemed to go down really well with all who attended. Well done to everyone involved in organising and executing a great “come back” event. I think the bar has been elevated to a much more engaging and relevant level giving us a great position to continue to build on and grow the centre manager community.

Sue Patel, Centre Manager, The Meadows Shopping Centre