The Future Of The High Street

The Future Of The High Street


June 5, 2024


9:00 am


Hallam Conference Centre, 44 Hallam St, London W1W 6JJ

The Future Of The High Street

Is retail dead in towns and city locations or is it that retail failing to meet customer expectations? Do you know what the non-negotiables are for your in-store strategy in 2025? What is the long-term impact of changing shopping behaviours?
Is online shopping still growing, or are consumers craving the in-store experience? How can you capitalise on the ‘online only’ backlash? What is considered successful customer engagement? What is the future impact of digital on retail experiences? How do you future-proof the continuous balance between transactional and human service?

If you would like to hear what our retail experts and leaders have to say on these challenging issues, then register today!


  • Revo Member – £1,000 +VAT
  • Non-Member/Non Retailer – £2,000 +VAT
  • Retailer – FREE


Conference Agenda.

09.00: Registration & Networking

09.30 – 09.45: Chair’s welcome and opening comments

  • Darren Williams, General Manager, Specsavers

09.45 – 10.15: Opening Keynote Address & Panel: Approaches to retail innovation and automation in a human-centric environment

  • George McNeil, Managing Director – Retail Division, Johnstons of Elgin Cashmere
  • Kevin Duffy, Centre Director, centre:mk Milton Keynes
  • Scott Taylor, Executive Director of Marketing, American Golf

10.15 – 11.00: Panel: The future of the high street – going back to strategic basics to future-proof retail

11.00 – 11.30: Networking Break

11.30 – 12.15: Panel: Digitising the high street – can retail technology can deliver on ‘store of the future’

  • Steven Kainth, Founder & Caretaker, City of Lunaria
  • Dan Saunders, Head of Performance Marketing, Evergreen Finance London
  • Luke Phillips, IT Director, Townhouse

12.15 – 13.00: Panel: Understanding consumer behaviour – insights from a collective shopping experience

13.00 – 13.45: Networking Lunch

13.45 – 14.30: Opening Afternoon Address: ‘UK retail plc’ – outpacing the world of property

  • Dan Parr, Vice President, CACI & Revo Operating Board Member
  • Claire Petricca-Riding, Head of the Planning & Environment Team, Irwin Mitchell

14.50 – 15.30: Panel: Enhancing the shopping experience through seamless omnichannel – attracting shoppers back to the high street

14.30 – 14.50: Networking Break

15.30 – 15.50: Closing Address: The changing role of retail – creating an identity on the High Street to regenerate towns and cities

15.50: Chair’s closing comments

Interested in sponsorship opportunities?

Karen Howard
T: 01276 489626 M:07725414385


Event Partner

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