Meet our speakers

Hear from leading voices from across retail, leisure, property and investment as they share their perspectives, experiences and ideas at this years conference.

Explore the speakers joining us at Fulham Pier below.

Session 1
Capital in Motion: Investing in the Next Generation of Retail 

Tom Whittington
Director of Retail & Leisure Research
Savills


Tom Whittington is Director of Retail and Leisure Research at Savills, where he helps clients understand how changing consumer behaviour is reshaping retail places and property. During 25 years in the industry, he has advised retailers, landlords, developers and investors on location strategy, development, repurposing and long-term resilience. Tom combines spatial analysis and predictive modelling with a practical understanding of markets, places and people. A regular conference speaker and market commentator, he is also the driving force behind Savills’ Reimagining Retail programme, which brings together perspectives from across the industry to examine its most pressing challenges and opportunities.

Louisa Butters
Senior Director, Head of Urban Destinations (Office & Retail)
CBRE Investment Management


Louisa Butters is Head of Asset Management (Offices & Retail) for CBRE Investment Management’s U.K. Direct Real Estate Strategies. Based in London, she is directly responsible for retail and office assets totalling more than £2.0 billion, with oversight of the firm’s wider urban destinations portfolio, including Battersea Power Station. Louisa began her career at King Sturge in Paris before returning to London in 2005. She has since held roles as portfolio manager at CBRE Investment Management (2006 to 2011), established the property investment fund for Cherwell District Council, and served as Senior Asset Manager at Cadogan Estate. She is a member of REVO and sits on the BPF Retail Board.

James Turner
Group Managing Director
Balmain Group


James’ long career in real estate and real estate finance with specific experience in retail and hospitality spans 36 years. James has worked for the Hyatt Group in 1988 and Westfield in 1993, working in Australia, New Zealand, the US and Canada, culimating in moving to the UK in 1998 to co-establish Westfield’s European operations. James, a qualified accountant, has acquired, developed, managed and leased and exited a significant number of shopping centres across his career. James left Westfield in 2003 to establish Balmain Asset Management then co-founded KLX Real Estate Partners focussed on UK and Ireland in 2022.

Mike Anderson
Chief Investment Officer
Milligan


At Milligan, our mission is to lead the regeneration of towns, cities and destinations by creating places that are commercially sound and socially relevant.​ We work where complexity meets opportunity, where legacy assets need reinvention and communities are ready to thrive. As Chief Investment Officer, Mike’s role is being the key liaison point between Milligan’s investment partners, Local Authorities and our development pipeline. Mike’s focus across all our projects is originating, structuring and executing property deals as part of an overall investment strategy, which ensures maximum returns for shareholders and investors whilst improving the communities in which we are operating.

Ruth Jackson
Head of UK Investment Management
M&G
Real Estate


Ruth joined M&G Real Estate in September 2025 as Head of UK Investment Management, Real Estate, bringing over 20 years’ experience in the real estate industry. Previously, she was a Managing Director at Hines, focusing on managing the value-add fund series across the UK and Europe.  Before this, she was Deputy Fund Manager for a pan-European open-ended core fund at Invesco Real Estate and an investment and development advisor at JLL. Ruth holds a degree in Geography from the University of Cambridge, and an MSc in Real Estate from London South Bank University.

Session 2
Experience as Infrastructure: Turning Places into Destinations

Ben Hammond
Growth Manager
Toolbox Marketing

Ben has over 12 years retail marketing experience, including the last 8 years spent in the retail real estate sector working with destinations across the UK and beyond. In addition to his role at Toolbox Marketing, a leading retail destination marketing agency for 25+ years, Ben is also Co-Chair of the Revo Hub Committee and a Revo Board Member.
Passionate about sharing insight and leading discussions, Ben has contributed thought leadership pieces to the industry and has appeared at several conferences, including Revo Conference, Retail Destination Live, and ATCM Summer School.

Dawn Burden
Founder & Managing Director
My Small World Toys
 


Founded in 2005, My Small World is a multi-award winning toy store, regarded as best in class in the toy retail industry.   In March 2025, with the support of a forward thinking (and courageous) asset manager, they opened their extraordinary, and much talked about, flagship store in Southgate Bath, proving that delivering a spectacular retail environment, sublime customer service and extreme joy is a solid commercial strategy.  My Small World has since become the benchmark for unique, experience led shopping, garnering multiple industry awards including Revo’s Independent Operator of The Year, and The Toy Industry’s Judges Special Recognition Award.  

Emma Collings
Marketing & Communications Director
Colliers
 


Emma Collings is Marketing & Communications Director at Colliers UK and a member of the UK Executive Board. With 20 years’ experience across real estate, retail, professional services and consumer sectors, she specialises in reputation, stakeholder engagement and the relationship between people and place. Prior to joining Colliers, Emma spent ten years at British Land, most recently as Group Head of Marketing, working across major developments, regeneration projects and a diverse property portfolio. She is a Trustee of New Diorama Theatre and holds an MBA from the University of Exeter.

Rebecca Gomme
Marketing Manager
,
Eden Shopping Centre, High Wycombe


Rebecca is the Marketing Manager at Eden, an 850,000 sq ft retail and leisure destination in the heart of High Wycombe. For almost 5 years, she has developed the centre’s annual marketing strategy by analysing research and performance. From events and digital media to creative, content, and PR, Rebecca oversees the entire marketing delivery, tailored to specific objectives and target audiences. 

Alice Hutfield
Director of Development
KFC UK & Ireland
 


Alice Hutfield is Director of Development at KFC UK & Ireland, where she plays a key role in delivering the brand’s landmark £1.5 billion investment plan announced last year, overseeing the largest restaurant expansion plan in KFC UK and Ireland’s history. Through this investment, KFC is targeting 500 new restaurants and 7,000 new jobs over the next decade. 

Alongside expanding KFC’s footprint across the UK and Ireland, Alice oversaw the launch of KFC’s new global visual identity with rollout planned across the estate, modernising restaurants with updated branding and enhanced customer experiences designed to connect with the next generation of customers. 

Session 3
AI in Retail: Innovation or Pressure to Keep Up?

Tommy Pell
Partnerships & Brand Director
ITVET


Tommy Pell is a Director at ITVET and Chair of the Revo Technology Committee. With over 10 years’ experience working with leading retail and commercial property, he is passionate about helping the sector embrace technology innovation, strengthen cyber resilience, and unlock the potential of AI.

Alex McCulloch
Director of Business Advisory
CACI

 

 

 

 


Alex McCulloch is Director of Business Advisory at CACI, where he helps organisations make better decisions by understanding how people, places and markets interact.

With almost 25 years of consulting experience, including 16 years at CACI, Alex works with clients across property, government, media, automotive and consumer sectors. He specialises in turning complex consumer, behavioural, and location-based data into actionable commercial strategies, helping organisations increase their performance through growing turnover, and acquisition, increasing customer satisfaction, and growing lifetime value.

Alongside leading CACI’s Business Advisory team, Alex is also responsible for driving innovation across CACI, with a particular focus on AI, emerging technologies and new propositions. A regular conference speaker and industry commentator, he is known for combining commercial pragmatism with a deep understanding of changing consumer behaviour, helping clients navigate disruption and identify opportunities for long-term growth in a rapidly changing market.

Daniel Tully
Commercial and Finance Director
Redical
 


Daniel Tully is Commercial & Finance Director across the Redical portfolio, supporting the performance and strategic direction of some of the UK’s leading retail destinations. With a passion for data, technology and innovation, he focuses on improving asset performance through commercial strategy, business planning, service charge management, car park optimisation and the practical application of analytics to drive customer, operational and financial outcomes.

Having spent more than ten years at Victoria Leeds, Daniel was part of the team that delivered and launched the landmark Victoria Gate development in 2016.

Prior to moving into retail real estate, Daniel held senior operational leadership roles across Northern England for major facilities management businesses, bringing a practical operational perspective to the opportunities and challenges facing modern destinations

James Hallworth
Partner & Head of Building Technology
Workman
 


James is a Partner at Workman LLP and leads the firm’s Building Technology team, bringing together expertise across intelligent buildings, building performance, project delivery, data analytics, and operational optimisation.

A Chartered Building Surveyor by background, James has extensive experience delivering complex development, refurbishment, and project management commissions across the commercial real estate sector. This experience provides a practical understanding of how design decisions made during development directly impact operational performance, occupier experience, maintainability, and long-term asset value.

James regularly advises clients on intelligent building strategies, operational technology integration, building performance optimisation, data infrastructure, and the successful transition of buildings from project completion into efficient day-to-day operation. His experience enables him to bridge the gap between design intent and operational reality, helping project teams create buildings that are easier to manage, more efficient to operate, and better aligned with occupier and asset management objectives.

Bradley Smith
Commercial Manager
Link CCTV Systems


Brad Smith is the Commercial Manager for Link CCTV Systems, based in Stevenage.

Link offers a comprehensive support structure to it’s national team of Area Service Managers. Using a wealth of industry experience and new technologies, Link provides a first-class service to clients and partners at every stage of the system lifecycle; design, installation, implementation and aftersales servicing.

Brad works closely with end users, manufacturers and suppliers to stay abreast of both the user’s needs and industry developments on the front lines, with a background in video analytics and CCTV system manufacturers.

Session 4
The International Edit: What Brings Brands to London and What Encourages Them To Go Further, organised in association with the World Retail Congress’s World Brand Partnership Forum.

John Scott
Managing Director
Liminal Retail


John is a global retail leader and the founder of Liminal, a strategic advisory and insight practice focused on cross-border retail growth and partnership development. He works with brands, operators, landlords, and investors to navigate complex expansion decisions. Liminal combines industry intelligence with commercial pragmatism—connecting decision-makers, identifying opportunity, and shaping strategies that translate ambition into capable, sustainable growth.

John is also the co-founder of the World Brand Partnership Forum, a global community platform for business leaders focused on partnership development and market growth, in association with the World Retail Congress. He serves as an ambassador for Mapic, is a former member of the European ICSC Advisory Board, and is a member of the Twenty Club, a private members’ dining club for the UK’s senior retail leaders.

Stephen Daniels
Head of Asset Management 
Redical Limited


Stephen Daniels is Head of Asset Management at Redical, overseeing assets including Victoria Leeds, Liberty Romford and the newly acquired Merry Hill. With experience across major property organisations in leasing and asset management, he specialises in tailored strategies that genuinely drive asset performance and create opportunities for brands to make regional debuts beyond London. His work brings together landlord objectives, occupier needs and the evolving role of retail destinations.

Richard Palmer
Managing Director 
Agile Retail  


A strategist by background, Richard spent 20 years building and leading the strategic innovation and retail practices of global agencies and consultancies before joining Agile Retail. He worked with leading brands on the questions that sit ahead of execution: where the next source of growth is, which adjacent opportunities are worth pursuing, and how to build on the advantages a brand already has rather than starting from scratch.

That work spanned brand experience, customer acquisition and retail operations, and gave him a view of physical retail from both sides of the table, as the adviser shaping the strategy and as the operator accountable for making it work.

Richard Franks
UK Business Director
Shake Shack


Richard Franks is a hospitality leader with over 25 years’ experience in the industry. Currently UK Business Director at Shake Shack UK, leading the growth across the UK with the latest openings this year from the Trafford centre in Manchester earlier this year to the most recent opening of their newest London Flagship in London Bridge on the 8th of September.  Richard previously served as Managing Director at HOP, where he helped drive ambitious growth plans for the Vietnamese street food brand. Prior to that he was Managing Director at Mexican fast casual chain Chilango, where he spent seven years overseeing the business through its acquisition by Tortilla, initially as Director of Operations. His leadership is marked by a focus on operational excellence, business transformation, and instilling a people-first culture.

Richard Scott
Director
Savills


Richard Scott is one of the most experienced retail property advisers in Central London, with nearly three decades of experience advising landlords, investors, developers and retailers across the capital’s premier shopping destinations. 

Having held senior positions at Churston Heard, JLL, Nash Bond and Savills, Richard specialises in flagship store leasing throughout the West End, with particular expertise in Bond Street, Regent Street and Oxford Street. He also spent seven years as a leasing agent for Westfield London. 

He works closely with international brands entering the UK market, providing strategic advice on location selection, acquisition strategy and market positioning. His extensive network and detailed knowledge of London’s retail landscape make him a trusted adviser to both landlords and occupiers seeking to establish a presence in one of the world’s leading retail destinations. 

Session 5
What makes a place, and how to execute it!

Dan Tyers
Chief Strategy  Officer
Blue Tiger Marketing
 


With over 21 years’ experience in the media industry, Dan brings extensive commercial, trading and strategic expertise to Blue Tiger, having held senior roles across some of the world’s leading broadcasters, publishers and ad tech organisations. With a proven track record of driving market-leading growth, Dan has built and led high-value relationships with UK and global media organisations across both the buy and sell side. He combines deep industry expertise with a strong commercial and strategic perspective, identifying opportunities, shaping partnerships and delivering sustainable growth in an increasingly complex and evolving media landscape.

Adam Outlaw
Chief Executive Officer
Blue Tiger Marketing
 


Over 25 years’ experience across numerous sectors, with a particular specialism in Retail, Property and Leisure, having helped launch some of the most iconic and industry leading destinations, developments and places across the UK and Europe.  Honed specialism in devising full spectrum strategies, with global c-suite reach and exposure, to position both Blue Tiger and its client partners as market leaders in order to strive forward, challenge the marketplace and develop the landscape ahead.​

Focus is upon unrivalled customer service, whilst ensuring campaigns are fully audited and quantified to show effective ROI.​

Sally Clements
Head of Marketing
British Land


Sally Clements is a marketing leader with over 15 years’ experience in real estate, helping shape some of the UK’s best-known property and workplace brands. Her career has spanned residential development at Berkeley Homes, commercial real estate and retail destination marketing at Landsec, professional services at Knight Frank, and flexible workspace at WeWork, giving her broad experience across both B2C and B2B marketing.

Now Head of Marketing at British Land, Sally combines strategic thinking, creativity and commercial insight to build brands that connect with audiences and drive business performance. Passionate about marketing’s role in shaping places, experiences and communities, she brings together data and storytelling to deliver meaningful, lasting impact.

Lucy Thomas
Marketing Director
Landsec


With nearly two decades of experience in the real estate industry, Lucy Thomas has built a career at the intersection of development, operations and place‑based marketing. She has held key roles across some of the sector’s most influential organisations, including Westfield, British Land, Lendlease and HB Reavis, working across major retail, mixed‑use and workplace destinations.

Lucy is now B2B Marketing Director at Landsec, where she leads all Central London marketing activity. Her work focuses on creating meaningful, resonant connections between people and the places they interact with every day – shaping how businesses experience the city and how Landsec’s portfolio comes to life for its customers.

Jennina O’Neill
Centre Manager
Savills & Chair of Retail & Leisure Liverpool BID Company


Jennina O’Neill is Centre Manager at Metquarter, Liverpool. A prominent figure within Liverpool’s business community, she also Chairs the Retail and Leisure Board at The Liverpool BID Company, serves on the Savills Diversity and Inclusion group, and has been Joint Chair of its gender group since 2021. Over the past two decades and as the UK high street and consumers’ shift in demand for a community and experience-led high street, Jennina has helped adapt and transform Metquarter from a traditional shopping centre into a mixed-use space, home of creative arts, entertainment, F&B, health & wellbeing and independent retailers.

Marsha Sibborn
Director of Marketing & Communications
Aimbridge Hospitality EMEA


Marsha Sibborn is Director of Marketing & Communications at Aimbridge Hospitality EMEA and a marketing leader with more than 25 years’ experience across real estate, retail and hospitality. Her career includes senior roles with Westfield and British Land, where she helped shape destination marketing, customer experience and commercial strategies for major retail and mixed-use assets, before moving into hospitality.

Today, she leads marketing and communications across a multi-brand portfolio of more than 70 hotels, conference venues and restaurants. Marsha specialises in brand strategy, commercial growth and customer engagement and brings a distinctive cross-sector perspective on creating value through destinations and experiences.

Session 6
The Operator Perspective: Retail and Leisure at the Heart of Placemaking 

Hannah McNamara
Co-Founder
P-Three


Hannah is co-founder of P-Three, a specialist retail, restaurant and leisure consultancy and agency. P-Three works with landlords, developers, investors, local authorities and occupiers through strategic consultancy, leasing and tenant representation. Hannah helps shape the right mix of brands, uses and experiences, then brings that vision to life through leasing. Her approach combines sharp strategic thinking, deep market knowledge and hands-on experience. She is known for creative problem-solving, clear direction and pushing beyond the obvious, helping create distinctive destinations that attract the right operators, stand out in a competitive market and give people a genuine reason to visit. 

Louisa Dalgleish
Leasing Director
The O2


With over 20 years’ experience in the property and retail sector, Louisa Dalgleish is Leasing Director at Outlet Shopping at The O2, where she plays a key role in shaping the retail, restaurant and leisure mix and supporting the continued success of London’s best-performing outlet destination. Focused on leasing strategy, asset management, brand relationships, and commercial performance, Louisa works to create an engaging and relevant experience for visitors. Her role brings together retail insight, partnership, and a strong understanding of the evolving retail and outlet market.

Chris Barter
Head of Acquisitions and Estates
Third Space
 


Harriet Renny
Director of Leasing

Battersea Power Station
 


Harriett Renny brings over 13 years of experience in the real estate sector and is currently Director of Commercial Leasing at Battersea Power Station. In this role, she leads on attracting new retail, leisure, F&B and office tenants to one of London’s most iconic mixed-use regeneration projects. Harriett also oversees relationships with more than 170 British and international brands now based at Battersea Power Station, playing a key role in shaping its vibrant and diverse commercial community.

Tim Wilks
Director

Lane 7


Tim Wilks is Founder of the Lane7 Group, the independent leisure business behind Lane7, Level X, Gutterball and ML7. What started in a former tyre workshop in Newcastle in 2013 has grown into a multi-brand, multi-site business across the UK, with an expanding international presence in Europe. Tim has built the Group around one simple idea: create places people genuinely want to be, combining entertainment, food, drink and experiences in a way that keeps people coming back. Fiercely entrepreneurial and always looking for what’s next, Tim continues to drive the Group’s growth and its ambition to redefine leisure, both in the UK and internationally.

Gregor Durston
Head of Property

Space NK


Head of Property at Space NK. In post for 20 plus years. Tasked with driving portfolio acquisition across a wide range of centres ranging from local provincial neighbourhood locations to large, UK shopping centre locations.

Session 7
Keynote: Fireside chat with an industry leader 

James Saunders
CEO
Battersea Power Station


James joined Battersea Power Station Development Company as CEO in April 2026, following 18 years at Quintain where he served as Commercial Director, COO and CEO. During his six years as CEO, James led the transformation of Wembley Park from an events destination into one of London’s most successful mixed-use neighbourhoods, as well as the UK’s largest Build to Rent estate. Earlier in his career, James held senior marketing roles at The Cloud Networks and Coca-Cola Great Britain.

Matilda Farmer
Associate Director
LM Real Estate


Matilda is an Associate Director at LM, specialising in retail leasing. Since joining the retail sector in 2022 and gaining her Chartered status in 2023, she has developed experience across a diverse portfolio of shopping centres and retail destinations, advising landlords and tenants on leasing strategy and transactions. Her work spans across prominent schemes including Cabot Circus, The Glades, Princesshay and Bankside, with deals involving brands such as Sweaty Betty, Pop Mart and Le Creuset. Alongside her professional role, Matilda is also Co-Chair of Revo Hub, where she champions networking, collaboration and opportunities for the next generation of property professionals.

Dan Parr
Revo Chair and CACI Vice President 
 


Session 8
Repurpose to Re‑energise: From Anchor to Asset: Repurposing Department Stores for a New Era 

Stuart Harris
CEO
Milligan


Laurence Budden
Senior Asset Manager
British Land
 


Laurence Budden is a Senior Asset Manager at British Land, where he works across some of the UK’s leading retail and mixed-use destinations, including West One on Oxford Street, Ealing Broadway, and SouthGate Bath. He works closely with leasing, development and operations teams to enhance performance, deliver long-term value and create places that people want to visit, shop and spend time in. Having spent his career at both Hammerson and British Land, Laurence has extensive experience in retail asset management and a strong track record of working with occupiers, JV partners including Aviva and Norges Bank, and other stakeholders. He is particularly interested in the future of town and city centres and how great real estate can help communities, businesses and destinations thrive.

Rachel Belam
Head of Food & Beverage & Leisure Leasing

URW


Rachel has led Food and Beverage leasing at URW UK since 2006.  Having joined Westfield with a background in restaurants, leisure and 5 star hotels, Rachel established a new approach to F&B in a shopping destination environment. She has delivered F&B leasing strategy for major developments in the UK; London and Stratford, and in the US; Westfield World Trade Centre. As the desire for customer experience and engagement grew, Rachel’s role expanded to encompass leisure leasing including competitive socialising, family entertainment and immersive experiences. 

Justin Black
Head of UK Developments

CC Land


Over his 30 year property career Justin has a proven track record of successfully delivering over 2.2m sq ft (£2.6bn TDC) of complex high value mixed use development projects from inception to completion within prime Central London.

Currently delivering C C Land’s UK development pipeline including the residential, hotel and retail redevelopment of the former Whiteleys department store on Queensway, W2.

Previously responsible for Nova SW1, the office, residential and retail destination opposite Victoria mainline railway station and Strata SE1, the landmark residential tower which led the regeneration of the Elephant & Castle area.

Justin is a Board member of the City Property Association and Chair of the Eastern City BID’s Property Owner’s Group.

John Holden
Co-Director
Leonard Design 


John Holden is Director – Major Projects at Leonard Design, where he has led work since 2016 across retail, master-planning and unique urban regeneration projects in the UK & Ireland. His regeneration portfolio spans Dublin, North East England, the East Midlands and Birmingham.  In Nottingham, John has built a close collaboration with Nottingham City Council & Homes England, most notably shaping the future use strategy for the former Broad Marsh shopping centre. Here his work has centred on both permanent (Nottingham Community Diagnostic Centre) and meanwhile use (City as Lab / Severns House Markets’ Renewal) strategies.

Session 8
Repurpose to Re‑energise: From Anchor to Asset: Repurposing Department Stores for a New Era 

Dan Parr
Revo Chair and CACI Vice President 
 


Vivienne King
Founder
Impactful Places
 


Vivienne King is an award-winning built environment expert. Founder of Impactful Places, independent advisory specialising in strategic sustainability support to the real estate industry, based on long term investment value.

Vivienne has held leadership positions in real estate for more than 30 years, with C Suite experience across a wide range of sectors. Prior to founding Impactful Places in 2024, Vivienne was Head of Real Estate at The Good Economy, she was also CEO of Revo and prior to that, CEO of retail real estate business Soho Ltd and Soho Housing Association running its affordable and market housing operations in the heart of London’s West End.  She was for over 20 years with the Crown Estate, as General Counsel, Director of Corporate Operations and member of its Executive Committee. Vivienne is a qualified solicitor with a background in representing retail businesses.

Vivienne is a board member of the Churches Conservation Trust and member of its Finance & Audit and Commercial & Partnerships committees. She is Vice President of law firm Davitt Jones Bould; chairs the Shopkeepers Campaign for business rates reform for retail; is immediate past chair and current board member of Revo, chair of DEI organisation Real Estate Balance Patrons’ Group; a Trustee of the Retail Trust, a LandAid Patron and an Executive Vice President of the Story of Christmas charity.

In 2023, Vivienne was inducted into the Property Week Hall of Fame for her contribution to the real estate industry.