The leisure sector thrives on innovation and new concepts. This is particularly pertinent with a more relaxed planning framework and Landlords keen to give consumers a broader experience. This award recognises the best in leisure leasing initiatives. Successful leasing initiatives should enhance the overall customer experience by creating engaging, vibrant, and accessible leisure environments that align with the target audience.  

The winning entrant should be able to demonstrate strong performance be that financial and/or in engagements e.g. footfall and dwell. Entrants should also consider demonstrating innovative approaches to leisure leasing, such as unique leasing terms or creative leasing structures. 

Placemaking is the art of creating or improving places to strengthen the connection between people and these places. A successful placemaking initiative can improve public space, create beauty and delight, engender community impact, pride and engagement and can have a positive impact on the environment amongst other things.   

We will be looking for entries that demonstrate substantial impact alongside specific goals and objectives, demonstrate creativity and innovation to enhance the overall retail destination, align with the community or target audience and entries that have a positive impact on the environment, social equity, and economic sustainability of the retail destination. 

The initiative could be associated with a retail destination such as a shopping centre or within a retail chain or store. N.B. Refurbishments should refer to The Gold Awards 

The three pillars of sustainability behind a successful initiative will be the overarching economic, environmental and social value added to an organisation, community or individual. Successful sustainability initiatives can cover either one or all three of these key pillars.  

We will be looking for entries that can demonstrate considered and positive impacts around matters such as Climate Change Adaption, Resilience, Carbon Reduction, Heath + Wellbeing, Material Use, Waste Management, Circular Economy, as well as a host of other matters which positively contribute to environmental social governance betterment.  

 The winning entrant should demonstrate the positive influence the initiative has had on the environment, and/or community.  

This award is for anyone under the age of 35 and recognises the positive impact that the individual is making on the property industry right now. They could be an up and coming entrepreneur, a successful dealmaker and or agent, a digital disrupter, have made a positive sustainable impact in the industry or had a large influence on successful placemaking and regeneration – the award is open to anyone who has achieved something special that stands out and has and is making a positive impact on the industry. 

This Award celebrates the Centre Team or Owner who has embraced new technology in the previous 12 months.  This includes the introduction of technology solutions to drive operational performance, create value-add data, support ESG initiatives and / or enhance the customer experience of the destination.  Examples should be provided which showcase the technology implemented, how this has improved the location, together with any stakeholder feedback to support the entry. 

This award recognises a Local Authority initiative that has had a major impact on its town centre experience for its residents and users. 

Entries will need to demonstrate that the initiative will have short-, medium-, and long-term benefits for visitors, traders, and the local community or has acted as a major catalyst for further investment. 

This award recognises a Public/Private Sector partnership that has or is leading to substantial regeneration. 

Entries will need to demonstrate that the partnership is delivering long term sustainable regeneration.  

This award is aimed specifically at asset management organisations that have implemented, completed or committed to an initiative which has brought about positive change and driven overall scheme performance. Examples could include reimaging/reigniting redundant space, introduction of alternative uses, creative value-add solutions, stakeholder and community engagement led projects. 

This award recognises and celebrates retailers and leisure operators who can demonstrate a combined vision of driving footfall, usage and/or members and/or sales in an innovative way, enhanced and excelled at customer experience, embraced social value (they may have worked in partnership with local suppliers, engaged in employment programmes etc), resilience and adaptation to current challenges, and any other initiatives that may set them apart from their competitors. They should be able to demonstrate increase in sales, improved customer satisfaction, and/or social value commitments. 

This award recognises outstanding achievements by an independent business operator in any the retail, leisure and placemaking industry. This award is open to individuals who own and operate a business independently without being part of a larger corporate chain. 

Criteria for Entry: 

• The nominee must be an independent operator, meaning they own and operate a business without the support of a larger corporate entity. 
• The business must have been in operation for at least two years. 
• The nominee must have less than 5 stores/locations.  

The world of retail and leisure is rapidly changing as consumers become more discerning and experience is key to creating a point of difference. This award celebrates pop up of the year, a short term or temporary retail, leisure or placemaking operation in situ for less that 12 months. The pop-up could be categorised as a ‘commercialisation’ operation or could be based within a retail unit. 

These marketing awards recognise the most effective marketing campaigns in the retail destination industry.  The entries need to clearly demonstrate the strategy and objectives of the campaign, along with the results achieved.  The winning entry will be an innovative idea that shows a unique approach and impactful delivery.

We understand that all destinations have different budget constraints that affect what is possible to deliver, therefore are splitting the entries into three categories so that we are able to compare the entries fairly. 

Campaign budget over £25k 

These marketing awards recognise the most effective marketing campaigns in the retail destination industry.  The entries need to clearly demonstrate the strategy and objectives of the campaign, along with the results achieved.  The winning entry will be an innovative idea that shows a unique approach and impactful delivery.

We understand that all destinations have different budget constraints that affect what is possible to deliver, therefore are splitting the entries into three categories so that we are able to compare the entries fairly. 

Campaign budget between £5-25k 

These marketing awards recognise the most effective marketing campaigns in the retail destination industry.  The entries need to clearly demonstrate the strategy and objectives of the campaign, along with the results achieved.  The winning entry will be an innovative idea that shows a unique approach and impactful delivery.

We understand that all destinations have different budget constraints that affect what is possible to deliver, therefore are splitting the entries into three categories so that we are able to compare the entries fairly. 

Campaign budget under £5k 

This award recognises and celebrates centre teams who have delivered best in class customer service/exceeded expectations/gone above and beyond for their centre. This could be an entire centre management team or a sub team such as security, customer service or cleaning. Examples should be provided to support any applications along with any positive feedback from customers/occupiers/local community. 

The Revo Gold award is one of the most prestigious in the industry and rewards best in class retail and leisure developments. 

The New Developemnt award is specifically aimed at a development that has shown best in class design and delivery and has positively impacted on the surrounding area. It must be well received by occupiers and consumers and set a standard others will wish to emulate. 

The winner will demonstrate a clear thought process leading to the delivery of the development. This can be supported by empirical evidence (financial, footfall, value growth) and anecdotal information (consumer/tenant feedback, 3rd party testimonials)