Nathan is an absolute asset and has proven himself to have an exceptional work ethic, whilst displaying versatility, adaptability and resilience.

Nathan leads a variety of projects including implementing Over in the Centre which has led to sustainability improvements, an increasingly proactive team, improved morale and better claims mitigation. Nathan is keen to engage and assist people at all levels of the organisation and does so with a smile. Nathan has also implemented an audit schedule to allow accurate monitoring of standards in the Centre, engaging with both Duty Managers and Service Providers to ensure its success. To assist with tenant engagement and marketing Nathan led a project to set up our own app, which has had great feedback from tenants and customers alike. Nathan was invaluable during the lockdowns, ensuring that necessary work was still completed, that we led the way with covid measures (our local EHO took tips and recommendations from the centre) and perhaps most importantly that he considered the mental health of the wider teams by organising activities, regularly checking in with people and delivering Easter Eggs to colleagues.